• "On all occasions we have found Gold Seal's work to be of the highest quality. It is specific to the needs of our shareholders, completed on time, to our brief and with an appropriate level of detail for our needs"
    Catherine Pettitt, Steadfast Group
    "On all occasions we have found Gold Seal's work to be of the highest quality. It is specific to the needs of our shareholders, completed on time, to our brief and with an appropriate level of detail for our needs"
  • I have been extremely impressed with the quality of Gold Seal's course content, their online student portal and their personalised service. We'll continue to use Gold Seal in our business and I have no hesitation to recommend them to others.
    Peter Conquest, PNO Insurance Brokers
    I have been extremely impressed with the quality of Gold Seal's course content, their online student portal and their personalised service.  We'll continue to use Gold Seal in our business and I have no hesitation to recommend them to others.
  • "Gold Seal provided me with a tailored induction package for employees new to the industry...it's cost effective, specific to my needs and did a great job of getting them up to speed quickly. I wouldn't hesitate to recommend working with them."
    Greg Evans, Countrywide Insurance Brokers
    "Gold Seal provided me with a tailored induction package for employees new to the industry...it's cost effective, specific to my needs and did a great job of getting them up to speed quickly. I wouldn't hesitate to recommend working with them."
  • "I really appreciate your concern and follow up - you provide an amazing level of customer service and care. "
    Bradley Miller, BizCover
    "I really appreciate your concern and follow up - you provide an amazing level of customer service and care. "

About Gold Seal

Gold Seal offers high quality services in the areas of Audit and Compliance, HR Support Services and Education and Training.

  • Boutique operation in your industry means we understand your business
  • Highly skilled specialist team ensures best possible outcomes for you
  • Personalised, prompt attention offers fast resolution of your queries

News

Telephone Communication Skills for the Claims Team 01 AUG 2016

This new workshop has been written specifically with the claims team in mind

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Changes to Minimum Wages - Effective 1 July 2016 11 JUL 2016

The 2016 annual wage review -  the new minimum wage rates take effect as of the first full pay period on,

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RG146 Tier 1 and Tier 2 Accreditation Workshops 08 JUL 2016

Gold Seal are running RG146 Tier 1 and Tier 2 workshops in Melbourne, Sydney and Brisbane.    

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Handling Whistleblowers in the Workplace 22 JUN 2016

With the Federal election on the horizon, you may have noticed this is a hot topic in the media at the

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Gold Seal's June Bulletin 21 JUN 2016

News from the front line: premium funding issues, a duty of disclosure report card 6 months on from the last changes

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Underwriting 101 30 MAY 2016

This introductory online learning course will provide underwriting and broking staff with an overview of underwriting and an understanding of the

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End of Financial Year Offer 19 MAY 2016

Until the 30th June 2016 you can enrol in  TIER 2 GENERAL INSURANCE ACCREDITATION and receive 4 complimentary online modules all for  $499.00. Click

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More media coverage from NIBA for Valerie Baker Award 15 MAY 2016

The Valerie Baker Memorial Award winner receives more media coverage. This time from NIBA's publication -

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Valerie Baker Award 2016 winner announced 06 MAY 2016

AIMS, Gold Seal and the Steadfast Group are pleased to announce Daniel Bullock as the winner of the Valerie Baker Memorial

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Negotiating to Win-Win Presentation 28 APR 2016

For a copy of the Negotiating to Win-Win Presentation presented by Sheila Baker to the Victorian Claims Discusssion Group on 28th

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Essential Human Resources Practices Workshops 21 MAR 2016

Join Gold Seal at an Essential Human Resources Practices Workshop in Melbourne, Sydney and Brisbane.  We will help you navigate the complex workplace relations environment

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Gold Seal's March Bulletin 17 MAR 2016

Is your marketing material compliant? Do you have evidence of your staff's qualifications?  Do you know how to manage a long term

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Broker education debate sparks increased activity 08 MAR 2016

2016 has started with an education activity boom for Brokers and insurance intermediaries. Many changes are taking place in the sector

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Gold Seal's December Bulletin 18 DEC 2015

What does the new FNS15 Diploma of Insurance Broking look like? Are you fully across the updated duty of disclosure notices

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New FNS15 Diploma of Insurance Broking Released 24 NOV 2015

Gold Seal has released its much-awaited, revamped broker education suite of courses following ASIC’s new guidelines – FNS15.  We are taking enrolments

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Business Closure During the Christmas / New Year Period 20 NOV 2015

At this time of year as we are heading into the festive season, there are a lot of considerations and decisions

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Why Employment Terms and Conditions are so Important 28 OCT 2015

It is sometimes confusing to know what applies when, and how best to implement employment agreements and other documents - such

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Education talks should be more inclusive 06 OCT 2015

At Gold Seal, we welcome the discussions around broker education between NIBA and ANZIIF and are keen to hear the outcomes. 

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Updated Diploma of Insurance Broking 01 OCT 2015

Gold Seal will be releasing their updated Diploma of Insurance Broking in the coming months.  The FNS15 Diploma of Insurance Broking

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On line Learning Package - Refresher or Induction 22 SEP 2015

Here's a package of on-line learning modules that will induct a new employee, refresh an established employee or standardise the knowledge

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The Education and Training Discussion Continues.... 09 SEP 2015

Sheila Baker, Managing Director of Gold Seal believes the insurance industry needs to address the standard of the training content that

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Gold Seal's August Bulletin 31 AUG 2015

When did culture have anything to do with the regulator? Are you up to date with the recent electronic dislcosure and

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Vicarious Liability - When is it the Employer's Fault? 27 AUG 2015

It is extremely important for an employer to provide a safe working environment for their employees as we all know, but

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July 2015 - HR Newsletter 04 AUG 2015

Are you aware of the changes that are coming on 1 July 2015 that may affect your business compliance? Gold Seal

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Set the standard for knowledge in your team 31 JUL 2015

See Gold Seal's package of on-line learning modules that will induct a new employee, refresh an established employee or standardise the

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General Insurance Code of Practice - the transition period is here! 01 JUL 2015

The Insurance Council of Australia (ICA) has revealed that the revised General Insurance Code of Practice came into full effect yesterday

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Gold Seal's June Bulletin 04 JUN 2015

A few interesting and timely reminders regarding audit and compliance requirements, some case law and how the Fair Work Commission ruled and

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Following Your Own Employee Policies is Crucial 01 JUN 2015

Determining a redundancy is a genuine redundancy is one thing, however be careful to ensure the employee is paid all their

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Leading insurance news outlet highlights problems in broker education 25 MAY 2015

InsuranceNEWS.com.au has helped champion the key issues in the discussion surrounding broker education. The article publised today details some of Gold

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Gold Seal weighs in on broker education discussion 25 MAY 2015

The Managing Director of Gold Seal, Sheila Baker, has added her company’s weight behind NIBA’s opposition of the proposal to impose

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When Termination is Involved, Don't Make Decisions on the Fly....... 11 MAY 2015

As you may have noticed, Gold Seal is a big supporter of following due process in matters of termination. Here's an article

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Call to revamp broker education from 'ground up' 07 MAY 2015

As reported in leading insurance news bulletin Insurance News, Gold Seal's Managing Director Sheila Baker has backed calls from Austbrokers and IBNA Members

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Complacent or compliant - what will you choose? 30 MAR 2015

ASIC’s recent prosecutions of brokers for dishonesty and AAMI for  advertising infringement along with further comments about misleading advertising reminds us

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Leading Lloyd's Exec joins Award panel 20 JAN 2015

With just over 2 weeks to go before applications close for this year’s award, Gold Seal has announced that leading Lloyd’s

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Gold Seal's December Bulletin 18 DEC 2014

Merry Christmas and a safe, prosperous and Happy New Year to you and all your loved ones. See you in 2015!

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Compliance and Audit News 16 DEC 2014

Review what took place in the world of compliance for 2014 and what to look forward to next year.

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Don't forget to put CPD points on your Christmas list 03 DEC 2014

With most training records running from January to December, time is running out for brokers to complete their Continuous Professional Development

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Background and Reference Checks 20 NOV 2014

Background and Reference Checks

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General Insurance Code of Practice Training 11 SEP 2014

Gold Seal's General Insurance Code of Practice training is now available.  The training provides a comprehensive understanding of the Code including the

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Tips to retain staff 24 JUL 2014

Sheila Baker shares some tips with Insurance Business to help business owners retain staff and improve company culture.

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Sheila Baker profiled in Insurance Business 19 JUN 2014

Gold Seal's Managing Director, Sheila Baker has been profiled in leading insurance publication Insurance Business.

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Privacy Act Reforms - 100 day report card 10 JUN 2014

The Privacy Amendment Act came into effect on 12 March 2014, with wide ranging impositions on businesses. That was 100 days

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Online learning 21 MAY 2014

goldseal campus now has 13 PD hours online - that's half the annual requirement.

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Latest audit news from London 16 MAY 2014

Lorraine Calway, our Audit & Technical Services Manager, is in London to attend the Lloyd’s Coverholder Auditors’ conference. She has held

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Brokers urged to develop genuine business plans 08 APR 2014

HR and Compliance consultancy, Gold Seal, has found the majority of brokers do not have a business plan, even though having

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Understanding Lloyd's Coverholder Market course launched 01 APR 2014

Australian firms are increasingly working with Lloyd's of London. To reflect this, Gold Seal has launched a new online course. The

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