Gold Book - Business Operations Manual

The cornerstone of our services is the GOLD BOOK which is an indispensable guide to operating a financial services intermediary business efficiently and compliantly.

The Gold Book integrates the applicable legal requirements with operational and risk management guidance. It is the only complete summary of the legal requirements applying to financial services businesses.

The Gold Books are widely considered to be an industry standard for managing the business operations of an independent insurance intermediary: 

The Financial Planning and Life version of the Gold Book, which sponsored by MLC, is used by 2 out of 4 leading financial planning dealer groups. 

We have long term contracts with a number of clients including Steadfast and MLC to update and maintain their manuals and templates. 

The financial services regulator, ASIC, uses the Gold Books for educational and reference purposes when reviewing AFSL applications.

In view of the extent of take-up of Gold Seal’s approach, it does seem likely that within a few years insurance intermediaries in Australia will enjoy a consistent standard in operating, risk management and compliance procedures.