Since 2001 Gold Seal has provided services in the international arena, accommodating the London market in areas such as such as delegated authority and TPA coverholder audits. Due to increasing demand for services to clients headquartered outside of Australia, Gold Seal has established Gold Seal International (GSI).

Gold Seal provides such services in Australia, Hong Kong, Singapore and New Zealand. From 1st January 2018 they will be provided through GSI.

Gold Seal has the skillset and the experience to play an important role in the globalisation of the industry in the future GSI operations are largely carried out by Lorraine Calway, Gold Seal’s Audit and Technical Services Manager, and her team. In the longer term the specialisation is likely to see growth in resources outside of Australia but in the short term it will be “business as usual”. Lorraine is a trusted advisor to many of our existing international clients and she is recognised as a leader in the provision of those services.

Delegated Authority/Coverholder and TPA Services

GSI offers a range of services to Lloyd’s and local underwriters who provide binding or claims management authorities to insurance intermediaries.

Our reputation for excellence, in addition to the breadth of our capability means that we are well placed to advise London based underwriters on business, financial and compliance/regulatory issues relating to their Coverholders.

In addition:

  • We’re experienced in providing services to the Delegated Authority market in Australia, New Zealand, Hong Kong and Singapore.
  • Gold Seal are members of the London-based Association DARA (Delegated Authority Reviewers Association). Our Audit and Technical Services Manager, Lorraine Calway, serves on the Board. Our audit team has the industry experience and background to understand a Coverholder’s business and identify areas of risk. In the heavily regulated Australian insurance market, our clients are the beneficiaries of our knowledge and expertise.
  • Gold Seal has conducted training in London for syndicates and managing agents on aspects of Australian legislation, a product of our combined technical, training and education expertise.
  • Our experience in conducting services for Lloyd’s syndicates and other insurers since 2001 means we understand the obligations of Managing Agents and the challenges faced due to increased regulation.

Enquiries should be directed to Sheila Baker on +61 411 452 681 or Lorraine Calway on +61 438 328 537 or email