Sales, Refunds and Cancellations

Sales, Refunds and Cancellations 2017-07-03T04:44:26+00:00

Gold Seal Products

Gold Seal products including e-learning modules, manuals, templates, policies, procedures and helplines are non-refundable and non-transferable upon issue.

Workshops

Workshops are subject to minimum participant numbers. If numbers are insufficient, Gold Seal will attempt to reschedule the workshop. If Gold Seal cancel a workshop, all fees will be refunded unless alternative arrangements satisfactory to the participant can be made (note that Gold Seal will not be liable for any other associated costs such as accommodation or travel costs including flights). All fees will be refunded for a student withdrawal from a workshop more than 10 business days before the scheduled date. For a student withdrawal from a workshop less than 10 business days before the scheduled date, a $100 administration fee will be charged and the remaining monies will be held in credit to be used towards the purchase of another Gold Seal product.

Currency

All transactions and any reference to a price are Australian Dollars – $AUD.