3 Professional Development Hours

This module explores how Brokers can help clients to get Claims settled quickly, fairly, efficiently and with a minimum of fuss. Claims are an Insurance Professional’s window of opportunity to deliver their service and product promise. Insurance Claims and the subsequent process are integral to client satisfaction and retention.

This training is suitable for Brokers with Claims management responsibilities or anyone wanting to increase their knowledge of the Claims management processes. Claims management is one of many roles performed by Insurance Brokers, rather than a secondary function when compared to the tasks of advising and arranging insurance cover.


10 + Users – Contact Gold Seal


You will have 4 weeks to complete the training and download your certificate.