Package 5 – Workforce Planning, Recruitment & Selection

Package 5 – Workforce Planning, Recruitment & Selection


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SKU: B-PKG05-1-1 Categories: ,


This package supplies guidelines for use when adding positions in your workplace, and also for best practice hiring to help you to source candidates, recruit and interview them effectively, and to appoint them appropriately.

In addition the package contains templates to assist you to implement the guidelines.


  • Agency or Internal Recruiter Brief
  • Behavioural Competency Definitions and Interview Questions
  • Employment Application Consent Form
  • Employment Application Consent Form – Entrusted Person
  • Information for Applicants – Reference Checks for Entrusted Persons
  • Job Analysis Guide
  • Letter of Offer
  • Position Description – Account Executive
  • Position Description – Administration Assistant
  • Position Description – Broker Assistant
  • Position Description – Broking Operations Manager
  • Position Description – Claims manager
  • Position Description – Generic
  • Position Description – Junior Broker
  • Position Description – Senior Account Executive
  • Recruitment and Selection Checklist
  • Recruitment Evaluation Matrix
  • Redeployment Letter
  • Reference Check Form
  • Reference Check Direction Form
  • Reference Check Form – Entrusted Persons
  • Selection Interview Guide
  • Telephone Screening Form
  • Unsuccessful Candidate Letter

The above templates, used correctly, will supply you with a system that is of value during the recruitment process, e.g. the Behavioural Competency Definitions and Interview Questions document will provide you with detail to populate both the Position Description and the Selection Interview Guide.


  • Pre-Employment Medical Policy

If you encounter any difficulties or if anything is not clear to you, please feel free to contact our HR Helpline on +61 3 9510 5100 or